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Privacy Policy

Last updated: April 17, 2026

NOIR Studios ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit noirstudios.agency or engage with our services.

1. Information We Collect

Information You Provide Directly

When you submit our "Work With Us" form, purchase a digital product, or contact us by email, you may provide:

  • Name
  • Email address
  • Phone number (optional)
  • Service preferences, budget, and timeline
  • Project details or messages you share with us

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address (anonymized)
  • Browser type and version
  • Device type and operating system
  • Pages visited, time on page, and referral sources
  • Approximate geographic location (city/region level only)

This data is collected via Google Analytics 4 and is used in aggregate to understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and deliver the services you request
  • Process and fulfill digital product purchases
  • Send project updates, proposals, and transactional communications
  • Analyze website performance and improve user experience
  • Comply with legal obligations

3. Third-Party Services

We use the following trusted third-party services to operate our business. Each has its own privacy policy, which governs how they handle your data:

  • Formspree — processes and delivers our contact form submissions (Formspree Privacy Policy)
  • Beacons — handles digital product checkout and delivery (Beacons Privacy Policy)
  • Stripe — processes payments through Beacons (Stripe Privacy Policy)
  • Google Analytics 4 — website analytics (Google Privacy Policy)
  • Google Fonts — typography delivery

4. Cookies

Our website uses cookies and similar technologies to:

  • Enable essential site functionality
  • Measure traffic and engagement through Google Analytics

You can disable cookies at any time through your browser settings. Some site features may not function properly without them.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Inquiry data is typically retained for up to 24 months to support ongoing client relationships and follow-up.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information ("right to be forgotten")
  • Opt out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, email us at create@noirstudios.agency.

7. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Material changes will be communicated through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

  • Email: create@noirstudios.agency
  • Location: Charlotte, NC, United States